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Frequently Asked Questions

We want to ensure you have all the information you need for a smooth and enjoyable journey with Sabai Sabai Trip. Please find answers to common questions below. If your question isn’t covered, don’t hesitate to reach out via our contact form!

Don’t see your question answered? Please feel free to reach us via our contact form or give us a call! We’re here to help you plan your perfect Sabai Sabai Trip.

How do I book a tour with Sabai Sabai Trip?

You can easily book a tour directly through our website by selecting your desired tour and following the guided booking steps. You can also contact us via our contact form or phone, and our team will assist you with the booking process.

We accept various payment methods, typically including major credit cards (Visa, MasterCard), bank transfers, and potentially other online payment gateways Esewa, Khalti. Specific options will be provided during the booking process.

Yes, a deposit is typically required to confirm your tour booking. The amount and due date will vary depending on the tour package and its duration. Full payment is generally required a certain number of days before departure. Details will be clearly outlined during booking.

The final payment due date varies by tour. This information will be clearly communicated during the booking process and on your booking confirmation.

We believe in transparency. All inclusions and exclusions for each tour are clearly listed on the respective tour page. Any optional activities or personal expenses are also clearly noted. We strive to provide an “all-inclusive” price for what’s listed, but encourage you to review the inclusions carefully.

Our group sizes can vary depending on the tour type and destination. We aim to keep our groups comfortable, allowing for personalized experiences. Some tours may be small, intimate groups, while others might accommodate slightly larger numbers. Specifics for each tour will be detailed on its page.

Inclusions vary per tour but generally cover accommodation, transportation during the tour (e.g., air-conditioned coaches, internal flights), meals as specified in the itinerary (e.g., breakfast, lunch, dinner), and the services of a professional tour guide. Please refer to the individual tour itinerary for a precise list of inclusions.

Typically, international flights to and from the starting point of the tour, travel insurance, visa fees, personal expenses (souvenirs, laundry, phone calls), tips for guides and drivers, and optional activities are not included unless explicitly stated otherwise.

Yes, we specialize in personalized service! If our standard itineraries don’t perfectly match your desires, please contact us. We can often customize existing tours or create bespoke private tours tailored to your interests, budget, and schedule.

We select accommodations that offer a comfortable and authentic experience, ranging from boutique hotels to guesthouses, depending on the destination and tour type. Specific hotel details or categories will be provided in your tour itinerary.

Meals included will be specified in your itinerary. We do our best to accommodate dietary restrictions (vegetarian, vegan, allergies, etc.) if informed in advance during the booking process. Please make sure to clearly state any requirements.

Our tours are led by experienced, knowledgeable, and friendly guides who are passionate about sharing their culture and insights. They are carefully selected to enhance your travel experience.

Visa requirements vary widely by nationality and destination. We  process the necessary required task to get visas for your trip. We can also provide general guidance, but recommend consulting the embassy or consulate of the destination country.

While not always mandatory, we highly recommend purchasing comprehensive travel insurance. This should cover trip cancellation, medical emergencies, personal liability, and baggage loss. It provides peace of mind and protection against unforeseen circumstances.

You will typically need a valid passport (with at least six months of validity beyond your return date), any required visas, your tour confirmation, and travel insurance details. We will provide a pre-departure checklist with specific requirements.

Packing essentials depend on your destination, the time of year, and the activities planned. We will provide a detailed packing list tailored to your specific tour closer to your departure date.

Our cancellation policy varies based on the tour and the timing of your cancellation. Generally, cancellations made further in advance receive a higher refund percentage. Please refer to our detailed Terms and Conditions or your booking confirmation for specific cancellation fees and refund policies.

In the rare event that Sabai Sabai Trip cancels a tour (due to unforeseen circumstances, minimum participant numbers not met, etc.), you will be offered a full refund or an alternative tour of equal value. Your safety and well-being are our top priority.

Our tour guides are trained to handle various situations and are your primary point of contact for any emergencies. We also provide emergency contact numbers for our office, available 24/7 during your trip.

We strive to make our tours accessible to everyone. Please inform us of any specific accessibility needs or mobility concerns at the time of booking so we can assess the feasibility and make appropriate arrangements where possible. Some destinations and activities may have limitations.

Many hotels offer Wi-Fi. We recommend checking with your mobile provider about international roaming plans or considering purchasing a local SIM card upon arrival for easier connectivity.

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